Terms of Use

1. Our services

1.1 Fari offers AI-based companionship and communication. Features and availability may change, and we may modify, suspend or discontinue a Service. We may restrict access for fraud or a breach of these Terms. Usage, storage and inactivity limits may apply; keep your own copies of important content.

1.2 Any paid feature, price, taxes, billing period and renewal terms will be disclosed before purchase. You authorise only the charges you accept. Recurring subscriptions renew until cancelled through the original purchase channel before the next billing date. Refunds and partial-period refunds follow the terms disclosed at purchase, the applicable marketplace rules and mandatory law. New charges or price changes will be notified before they apply.

1.3 This promotional website provides information and an email invitation request, not live chat or checkout. Writing to Fari does not create a subscription or guarantee an invitation, launch date or particular feature.

2. Conditions of use

2.1 You are responsible for the material you submit and must have the right to share it. Do not upload unlawful, infringing, fraudulent, threatening, harassing, hateful, exploitative, pornographic or malicious material; violate privacy; send spam; impersonate others; solicit personal information from minors; or collect users’ contact details without permission. Do not disrupt the Services, bypass access controls, scrape protected content or facilitate criminal activity. Unless expressly permitted, use is personal rather than commercial.

2.2 The minimum service age is 14, or a higher applicable minimum. Under these access rules, it is 16 in Bulgaria, Brazil, Croatia, Germany, Hungary, Ireland, Kosovo, Liechtenstein, Luxembourg, Malaysia, the Netherlands, the Philippines, Poland, Romania, San Marino, Singapore, Slovakia and Slovenia; and 15 in Czechia, Denmark, France, Greece and Serbia. These are service eligibility rules, not a statement of every country’s law. Do not use the Services below the applicable age.

2.3 Where registration is offered, give accurate information, protect your credentials and notify us of unauthorised use. You must be authorised to act for anyone you represent. Account closure and suspension follow the available account process and these Terms. Mobile, roaming and carrier charges remain your responsibility. Follow applicable local rules and export restrictions.

3. Intellectual property and user content

3.1 The software, branding and service materials remain with the Company or their respective rights holders. No rights are granted beyond permitted use. Do not copy, resell, reverse-engineer or extract protected materials except where permission or applicable law allows it. Third-party material is not endorsed merely because it appears in the Services.

3.2 You retain the rights you hold in your submissions. You grant the rights needed to process, store and deliver them through the Services. For content you deliberately make public, this includes a non-exclusive, worldwide, royalty-free, transferable and sublicensable licence to display, distribute and adapt it in operating and promoting the Services. Private messages remain subject to the Privacy Policy and are not authorised for advertising by this clause. Product suggestions may be used without an obligation to compensate you.

3.3 AI outputs can be inaccurate or similar to other users’ outputs; evaluate them before relying on them. No exclusive ownership of similar output is guaranteed.

3.4 Send rights complaints to Feedback@fari.ai, identifying the work or right, the disputed material and its location, your authority and contact details, and a signed good-faith statement of accuracy. A person challenging removal should identify the removed content and explain their authority or the mistake. We may investigate, remove material, seek further information or restrict repeat infringement, following applicable legal procedures. A successful upload is not approval of its legality.

4. Third-party websites

External websites, resources and transactions are operated by their own providers. A link does not mean endorsement. Evaluate their content, terms and privacy practices independently; we do not control their availability or performance.

5. Connected services

Where Fari offers a third-party sign-in or integration, you choose whether to connect it and grant access. Information received through that connection is handled under our Privacy Policy. The third party’s own collection, content and service remain governed by its terms and privacy notice. An integration does not guarantee that provider’s accuracy or availability.

6. Disclaimers

To the extent permitted by law, the Services are provided as available, without a guarantee of uninterrupted operation, error-free output, security against every risk or suitability for every purpose. AI-generated material may be incomplete or wrong. You remain responsible for evaluating results and maintaining copies of information you need. Statutory warranties that cannot be excluded remain in force.

7. Limitation of liability

To the extent permitted by law, the Company is not liable for indirect or consequential losses, lost profits, goodwill or data arising from use of, inability to use or third-party conduct connected with the Services. Our aggregate liability is limited to the greater of the amount you paid us for the Services in the preceding six months and US$100. These limits do not exclude liability or consumer rights that applicable law does not permit us to exclude or limit.

8. Indemnity and remedies

To the extent permitted by law, you are responsible for third-party claims and reasonable costs caused by your unlawful content, misuse of the Services or breach of others’ rights or these Terms. The Company may seek injunctive or other lawful relief where monetary compensation would not adequately address a violation. These provisions remain subject to mandatory consumer protections.

9. Dispute resolution

Please send a dispute notice to Feedback@fari.ai with your contact details, the relevant facts and the resolution sought. We will seek to resolve it through discussion. If it remains unresolved, either party may use the courts or other procedures available under applicable law. This version does not impose a compulsory arbitration forum, class-action waiver or a foreign jurisdiction merely by your use of the website.

10. Disputes between users

You are responsible for your interactions with other users. Where user-to-user features are available, the Company may assist with a dispute or take moderation action, but is not required to resolve every disagreement between users.

11. Changes to these Terms

Revisions will be published with an updated date. Where required, material changes will receive notice or a request for acceptance before applying. Stop using the affected Services if you do not agree. Changes do not displace rights that mandatory law preserves.

12. Privacy

The Privacy Policy explains how personal information is handled. Please read it alongside these Terms. Cookie choices can be changed through the footer’s Cookie settings. Acceptance of these Terms is not a substitute for any separate consent required for optional data processing.

13. General provisions and contact

These Terms and any expressly incorporated service terms form the agreement for their stated subject matter. They do not create an employment, agency or partnership relationship. If a provision cannot be enforced, the remainder continues to apply to the extent lawful. Failure to enforce a right immediately does not waive it. Any assignment in a reorganisation or business transfer remains subject to applicable law.

Operator: Novaeve Technology Co., Limited. Legal enquiries, complaints and support: Feedback@fari.ai.