Fari Support

Fari is an AI companion for everyday conversation, reflection, journaling, and reminders. Fari is artificial intelligence. It is not a human being and does not pretend to be one.

No. Fari is not a therapist, clinician, medical provider, or emergency service. It does not diagnose conditions or replace professional care. If you are in danger or facing a medical or mental-health crisis, contact your local emergency services or a trusted person nearby right away.

Open Fari and follow the welcome screen. You can start with Explore as a guest, or create or sign in to an account with Continue with email or a supported sign-in provider when those options are shown. A guest session works on this device; a signed-in account is needed to keep access across devices and to request account deletion by email.

Fari uses the microphone only while you dictate a message, reminder, or Journal entry, or while you are on a voice call. During a call, tap Mute microphone or Unmute microphone. To allow or block microphone access for the whole app, open iOS Settings, tap Fari, and set Microphone. If access is denied, Fari asks you to allow it in device settings and then return to the call.

Fari may keep conversation context so later replies can stay consistent. To review remembered items that appear in a reflection:

1. Open the menu and tap Insights.
2. Open an insight.
3. Tap Edit memory to change that item, or Remove this memory to take it out of the insight.

Removing an item from an insight does not delete the original chat or call. To request deletion of stored account data, use the account deletion steps below or email Feedback@fari.ai.

Subscriptions purchased on iPhone are managed by Apple, not inside Fari. On your iPhone, go to Settings → Apple Account → Subscriptions, select Fari, and cancel. Cancel at least 24 hours before the next renewal so Apple does not charge the upcoming period. Removing the app does not cancel a subscription.

You can delete your account inside the app:

1. Open Fari and sign in.
2. Open the menu and tap Settings.
3. Tap More settings.
4. Tap Delete account and confirm.

You are signed out and deletion starts right away. You can restore the account within 7 days; after 30 days it is permanently deleted. If you can no longer open the app, email Feedback@fari.ai from your account’s email address. Deleting the account does not cancel an App Store subscription. The same steps are on the official account deletion page.

Fari supports English and Simplified Chinese.

1. Open the menu and tap Settings.
2. Tap More settings.
3. Under Identity & language, find Language.
4. Tap Switch to Chinese or Switch to English.

You must be at least 14 years old to use Fari. The minimum age is 16 in Bulgaria, Brazil, Croatia, Germany, Hungary, Ireland, Kosovo, Liechtenstein, Luxembourg, Malaysia, the Netherlands, the Philippines, Poland, Romania, San Marino, Singapore, Slovakia, and Slovenia. The minimum age is 15 in Czechia, Denmark, France, Greece, and Serbia.